PRIVACY POLICY
This Privacy Policy outlines how we collect, use, and protect information provided by users when interacting with our services.
1. Information We Collect
• Basic details you voluntarily provide during purchase or support requests
(such as order IDs, usernames, or contact information).
• Technical data automatically collected by the platform you use
(such as browser type, timestamps, or non-identifying device information).
We do NOT collect sensitive personal data unless you choose to provide it.
2. How Your Information Is Used
• To process and manage your orders
• To provide customer support and verify warranty claims
• To improve service quality and prevent abuse or fraudulent activity
• To maintain accurate internal records
3. Data Protection
We take reasonable measures to safeguard your information from unauthorized access, loss, or misuse.
Only authorized personnel can review order-related information for support or verification purposes.
4. Information Sharing
We do NOT sell, trade, or share your information with third parties, except:
• When required by law
• When necessary to resolve fraud, disputes, or security concerns
• When needed to complete your order through trusted service processes
5. User Responsibilities
• Provide accurate information when opening tickets or submitting warranty claims
• Do not share your order details or account credentials with others
• Notify support if you believe your order information has been misused
6. Policy Updates
This Privacy Policy may be updated at any time to reflect service improvements or new requirements.
Changes take effect immediately upon posting.
By using our services or placing an order, you agree to the terms of this Privacy Policy.